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Terms & Conditions

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Last Updated: 29 July 2025

Welcome to Enaziva Delectable Meals (“we”, “us”, “our”). By accessing or using our website (the “Site”) and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

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1. Use of Our Website

By using this Site, you confirm that:

  • You are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.

  • You will not use our Site for any unlawful purpose or to violate any laws.

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2. Products and Services

Enaziva provides ready-to-heat, Halaal-certified meals. All products are subject to availability. We reserve the right to:

  • Modify or discontinue any product without notice.

  • Limit quantities of any items we offer.

We aim to display product information accurately. However, we do not guarantee that descriptions, images, or pricing are error-free.

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3. Orders and Payments

  • All orders must be paid in full before processing.

  • We accept payments via [insert accepted payment methods].

  • Once an order is placed, you will receive a confirmation email. Please check your details carefully.

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4. Delivery

  • We currently deliver to selected areas within South Africa.

  • Delivery timeframes are estimates and may vary due to demand, weather, or other factors.

  • Customers are responsible for providing correct delivery details.

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5. Refunds and Returns

Due to the perishable nature of our meals, we do not accept returns. If you receive a damaged or incorrect order:

  • Contact us within 24 hours at [insert email or WhatsApp].

  • Provide photos and order details.

Refunds or replacements will be handled on a case-by-case basis.

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6. Allergens and Dietary Needs

While our meals are Halaal, they may contain or be prepared in kitchens that handle common allergens. Customers are responsible for reviewing ingredients before consuming.

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7. Intellectual Property

All content on this Site—including logos, images, recipes, and text—is the property of Enaziva Delectable Meals. You may not copy, distribute, or use our content without written permission.

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8. Changes to These Terms

We may update these Terms and Conditions at any time. Updates will be posted on this page with the effective date.

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9. Contact Us

For any questions or concerns, please contact us at:

Email: enaziva@gmail.com 
Whatsapp: 067 888 6098
Khayam Place, Lenasia, Johannesburg, South Africa, 1821

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